Don't go to 6.0.1.3!!! Pearson has just pulled it off their support site. I was just playing on my test server trying to run a report and I continue to get the errors I was getting on 6.0.1. Readers of the previous post may have noticed that Bob and other users having worse problems.
I am officially removing my endorsement of 6.0.1.3. See, this is why I normally wait and test on my test server for a week or two before upgrading. And now that we are still in a panic we'll still need to upgrade as soon as the next fix comes out. Fun for us all!
Jason
Comments
I'm on 6.0.1.3 and haven't
I'm on 6.0.1.3 and haven't had any problems, BUT....
When I originally updated to 6.0.1 and I started getting Java array errors, I was able to track it down to custom fields having data put in them the first time.
To combat this, I logged into all the servers I support and initialized every custom field in our state reporting and customization packages. Of course, all my servers were popping array errors by the time I was finished.
I then restarted each server and application and haven't had the issue come back again. It took me over 2 hours to go through the 10 servers I support and do it, but I've been sleeping better since then.
Chad Cole
Database Application Specialist
PowerSchool Support
Jackson County Intermediate School District
6700 Browns Lake Road
Jackson, MI 49201
re: I'm on 6.0.1.3 and haven't
I'm glad that it worked for you. Rebooting hasn't worked for me unfortunately. What has helped is I set up a server task to run at 4:30AM every day that shuts down PowerSchool and starts it back up 30 seconds later. I hate the idea of killing powerschool like that but I don't want to have to reboot randomly in the middle of the day either. Since doing that my errors have not been present on that node on either 6.0.1 or 6.0.1.3. On the test server node that I didn't do that to I still get the random errors.
Jason Treadwell
Custom Solutions Specialist
jason@powerdatasolutions.org
www.powerdatasolutions.org
Response for Powerschool
I went to download 6.0.1.3 and it wasn't there. I emailed Pearson support and this was their response:
Chris,
Thank you for contacting Pearson Technical Support.
I understand that you are unable to locate the PowerSchool 6.0.1.3 installer on PowerSource.
PowerSchool 6.0.1.3 has been removed from PowerSource for quality control reasons. We do not currently have a time estimate as to when it will be replaced.
I will provide you with a total of 4 business days to respond to this message before the case will be closed.
Please let me know if you have any questions, or need further assistance with this issue.
If further assistance is required, please review article 8639 on PowerSource to ensure remote support is enabled:
https://powersource.pearsonschoolsystems.com/d/8639
Thank you,
Brad Hedstrom
Technical Support Specialist, School Systems Pearson support@powerschool.com https://powersource.pearsonschoolsystems.com
Christopher Boyle
Director of Technology
School Administrative Unit #38, NH
Monadnock * Winchester * Hinsdale